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Privacy policy

Bartington Instruments Privacy Policy

Updated 27 June 2012

This privacy policy sets out how Bartington Instruments uses and protects any information that you give the company when you use this website. It also states our policy on using website cookies.

Bartington Instruments is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Bartington Instruments may change this policy from time to time. Changes will always be highlighted on this page.

Information that we gather

We may collect the following information, via our contact form or via the Technical Forum:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers.

We also collect anonymous information via cookies (see below).

What we do with the information that we gather

We require this information to understand your needs and provide you with a better service. In particular we use it for the following purposes:

  • internal record keeping.
  • to improve our products and services.
  • to send promotional emails about new products, special offers or other information which we think you may find interesting. 
  • to contact you for market research purposes, by email, phone, fax or mail.
  • to customise the website according to your interests.

How we use cookies

A cookie is a small file which is added to or updated on your computer's hard drive.

We use traffic log cookies to identify which of our pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. Traffic source data is anonymous and does not give us access to the personal details, or IP or email addresses of visitors. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer, to any applications you might be using, or to any information about you, other than the data you choose to share with us.

You can choose to accept cookies via the pop-up window that appears to visitors to our site for whom no cookie is detected. Alternatively you can modify your browser setting to decline cookies if you prefer. Information about how to do so can be found at or many other sites on the web. Declining cookies may prevent you from taking full advantage of our website.

Links to other websites

Our website may contain links to other websites of interest: for example, video clips for training purposes stored on YouTube. Note that Bartington Instruments has no control over the content or activities of any third party sites. Once you have left our site, we cannot be responsible for the protection and privacy of any information you provide. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to:

Bartington Instruments
5 Thorney Leys Business Park
Oxon OX28 4GE
United Kingdom


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.